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Cookie Policy Ruptly GmbH

1. Consent

This policy is provided by Ruptly GmbH (“we”, “us”, “our” or “RUPTLY”) in connection with the use of our Website http://ruptly.tv and its subdomains (“sites”).

By using our sites you consent to the use of cookies in accordance with this policy. You may withdraw your consent at any time by following the instructions below.


2. Pseudonymous Usage Profiles for Advertising and Market Research Purposes (Web Tracking and Analysis)

Ruptly uses web tracking systems for advertising, market research and to make your use of our website as pleasant as possible. In this case, data on the use of our website is stored in pseudonymous user profiles (your IP address is anonymized). This enables us to further develop our website and tailor the content even better to your needs.


You can object to the creation of pseudonymous user profiles. For this purpose, you can prevent the setting of cookies in your browser (see section 5). You can also install a plugin in your browser to protect your privacy, which allows you to prevent tracking - e. g. AdBlock, Ghostery or NoScript (please refer to the privacy policy of the respective plugin provider). In addition, some tracking providers are members of industry associations (see below in detail), whose websites allow you to centrally object to usage-based online advertising by their respective members.

Below you will find the websites of these associations for a convenient cross-provider opt-out:


3. Disabling cookies

If you do not agree to the use of these cookies please disable them by following the instructions for your browser set out here or use the automated disabling tool where available.


4. What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

Cookies are useful because they allow a website to recognise a user’s device. Cookies allow you to navigate between pages efficiently, remember preferences and generally improve the user experience. They can also be used to tailor advertising to your interests through tracking your browsing across websites.

Session cookies are deleted automatically when you close your browser and persistent cookies remain on your device after the browser is closed (for example to remember your user preferences when you return to the site).


5. What types of cookies does Ruptly use?

We describe the categories of cookies Ruptly and its contractors use below.

Where the organisation setting the cookie provides an automated disabling tool in respect of its cookie(s) we list the name of that organisation, the category of cookies it sets together with a link to its automated disabling tool. In all other cases, we list the names of the cookies themselves and their source so that you can easily identify and disable them, if you want, through your browser controls.

After your initial visit to this website we may change the cookies we use. This policy will be updated and will always give you the means to know who is setting cookies, for what purpose they are used and the means to disable them so you should check it from time to time.


6. Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for (such as navigating between pages) cannot be provided.

Our sites currently use the following strictly necessary cookies.

Cookie Name: CloudFront-Signature
Data Stored: A user’s signature to prevent unauthorized file dowloads
Purpose: Amazon Cloudfront to identify user eligible for download
Expires: Session - The moment you close your browser.
Source: ruptly.tv

Cookie Name: CloudFront-Policy
Data Stored: A CloudFront download policy to prevent unauthorized file dowloads
Purpose: Amazon Cloudfront to identify resource eligible for download
Expires: Session - The moment you close your browser.
Source: ruptly.tv

Cookie Name: CloudFront-Key-Pair-Id
Data Stored: A CloudFront key pair
Purpose: Amazon Cloudfront to identify resource eligible for download
Expires: Session - The moment you close your browser.
Source: ruptly.tv

Cookie Name: __stripe_sid
Data Stored: Stripe session id
Purpose: Stripe session id to identify users
Expires: Session - The moment you close your browser.

Cookie Name: __stripe_mid
Data Stored: Stripe analytics id
Purpose: Stripe analytics id to measure web traffic
Expires: Session – 1 year


7. Performance cookies

We make use of analytic cookies to analyse how our visitors use our websites and to monitor website performance. This allows us to provide a high quality experience by customising our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website. The information collected by these cookies is not associated with your personal information by us or by our contractors.

Our website uses Google Analytics, a web analytics service by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google“). Google Analytics uses cookies in order to analyse your use of this website. The information about your use of this website collected using cookies is usually transferred to and stored on servers of Google Inc. in the US. Prior to the transfer to the US, Google masks and thereby anonymizes your IP address within the territory of the EU or of the European Economic Area. Only in exceptional cases, the full IP address is sent to and masked by Google servers in the US. On behalf of the website provider Google will use this information to analyse your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not combine your IP address with any other data held by Google.

You may refuse to have cookies stored on your device by appropriately configuring your browser or by using a privacy plugin. Furthermore, you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available here: https://tools.google.com/dlpage/gaoptout?hl=en-GB.

Further Information: Click here for Google’s privacy policy in respect of Google Analytics


Cookie Name: _ga
Data Stored: A random unique number or string of letters and numbers to identify your browser, the times and dates that you interacted with the site recently and the marketing materials or referring pages that led you to the site.
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Source: Google Analytics
Expires: 2 years after your last visit to the website. The moment you close your browser.

Cookie Name: _gat
Data Stored: A random unique number or string of letters and numbers to identify your browser.
Purpose: Used by Google Analytics to throttle request rate.
Source: Google Analytics
Expires: Session - The moment you close your browser.

Cookie Name: _gid
Data Stored: A random unique number or string of letters and numbers to identify your browser, the times and dates that you interacted with the site recently and the marketing materials or referring pages that led you to the site.
Purpose: Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Source: Google Analytics
Expires: Session - The moment you close your browser.

8. Website functionality cookies

We make use of cookies to provide you with certain functionality. For example, to remember choices you make (such as your user name, language or the region you are in) and to provide enhanced, more personal features. These cookies are not used to track your browsing on other sites.

Our sites currently use the following functional cookies:

Cookie Name: cookiesAccepted
Data Stored: true or false
Source: ruptly.tv
Purpose: To remember if you have opted-out of Performance Cookies
Expires: 2 Years.

Cookie Name: _livechat
Data Stored: LiveChat settings
Purpose: Used by LiveChat - remembers the info of the visitor entering your website.
Expires: Session – 3 years

Cookie Name: livechat_lastvisit
Data Stored: LiveChat settings
Purpose: Stores when the visitor last used LiveChat.
Expires: Session – 3 years

Cookie Name: _lc.visitor_id
Data Stored: LiveChat settings
Purpose: Generates visitor’s unique LiveChat ID.
Expires: Session – 99 days

9. Third party cookies

Google & YouTube: if you are logged into your Google account while visiting our site, Google may be able to track your use of certain websites (such as ours) which use Google plug-ins, specifically, embedded YouTube videos. You will have agreed to this arrangement as part of signing up for a Google account, and Google will already have placed cookies on your device for this purpose.

Most Google users will have a preferences cookie called ‘NID’ in their browsers. A browser sends this cookie with requests to Google’s sites

Cookie Name: NID
Data Stored: The NID cookie contains a unique ID Google.
Source: google.com
Purpose: Google uses this ID to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on. In this case, NID will be loaded if you play an embedded YouTube video from this website.
Expires: 2 Years.

Further Information: Google's privacy policy on the information which it obtains from these cookies can be found here.

10. Use of IP addresses

We may also use your IP address to help diagnose problems with our server, to administer our website and to improve the service we offer to you. An IP address is a numeric code that identifies your computer on the internet. Your IP address might also be used to gather broad demographic information.

We may perform IP lookups to determine which domain you are coming from (e.g.: google.com) to more accurately gauge our users’ demographics.
Information from these types of cookies and technologies or about website usage is not combined with information about you from any other source.

None of the cookies that we use will personally identify you.

11. Third party websites

Please note that this cookies policy does not apply to, and we are not responsible for, the privacy practices of third party websites which may be linked to this website.

12. Changes to this policy

We may update this policy and we would encourage you to review the policy from time to time to stay informed of how we are using cookies. This cookies policy was last updated in September 2018.

This policy forms part of (and should be read in conjunction with) our privacy policy located here.